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Alexa for Shopping Goes Text-Only: Amazon Lets You Shop by Text Message

OFFICIAL Written by GPN · Nov 8, 2026, 5:55 AM ET · Alexa · Tech

Amazon is adding texting to Alexa for Shopping, letting customers message its AI shopping agent instead of talking to it or opening the app.

Starting today, a small group of US customers will receive a text inviting them to try the experience, with the option expanding to millions more over the coming weeks. Customers who have not received an invitation can sign up on Amazon's landing page to be told when more invites go out. The contact appears in phones as Alexa Shopping.

Once set up, customers can text requests the way they would normally write them: start a weekly grocery order, search for a birthday gift needed by Saturday, send a photo of an outfit and ask for similar looks, or say they are out of dog food and ask it to order more. Alexa for Shopping searches for products, compares options, messages back with suggestions and can add items to the cart and complete the purchase. It can also track deals and price drops, check up to a year of price history, and remember preferences such as only showing vegan products.

A request started over text can carry over to Alexa for Shopping in the Amazon Shopping app, on Amazon.com and on Alexa-enabled devices, and back again.

Amazon says more than 400 million customers have used Alexa for Shopping in the last 12 months, and use of its agentic features has grown more than eight times since the start of the year.

Facts gathered from

• Amazon

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